I don’t usually write reviews, but after working with Luke Weeks at Lake Charles Toyota, I had to take a moment to recognize someone truly exceptional.
From the very beginning, Luke went above and beyond to help me find the perfect car for my daughter. He was knowledgeable, sincere, and incredibly communicative every step of the way. When we couldn’t find the exact vehicle we wanted, Luke didn’t miss a beat. He helped us order a custom-built car, and made the entire process seamless.
What stood out the most was how personal and thoughtful Luke was. I was handling everything remotely, as I live out of state, and Luke's efforts made the entire experience feel easy and connected. His near-constant updates and initiative went beyond expectations. He always reached out first and kept me in the loop throughout the process. He made sure everything ran smoothly from start to finish.
But what really touched me was the extra mile he went to help me make this moment special for my babygirl. It was her first new car, so I had flowers sent to the dealership to surprise her when she picked it up. Luke collaborated with me to receive the flower delivery, and went back and forth with me to ensure they were perfectly placed. We added a big, beautiful bow on the front, and Luke ensured the entire pickup experience felt like a celebration. He understood the moment and was genuinely invested in making it a memorable one. My lil girl was absolutely blown away. The smile on her face and the joy in that moment... every Dad understands that incomparable feeling.
Luke is more than just a great salesman, he’s a kind, down-to-earth human who truly gives a shit about his job and the joy it brings to others. If you’re buying a car, you’d be fortunate to work with him. This wasn’t just a transaction, it was an experience. One we'll remember for ages. I can’t recommend Luke Weeks and Lake Charles Toyota enough.
-JD